Frequently Asked Questions

Absolutely. Qashivo uses bank-grade encryption, GDPR compliance, and secure cloud hosting. Role-based access ensures only authorised users can see sensitive data. Your information is protected to the same standards trusted by financial institutions.

Most SMEs notice improvements within the first 30 days. On average, Qashivo helps collect up to 60% more invoices and reduces debtor days by two weeks. Results depend on your existing overdue invoices and payment culture.

Qashivo connects to Xero in under 60 seconds. Once linked, your invoices and debtor data sync automatically in real-time. There’s no double entry, no new admin — just plug it in and let Qashivo work.

Yes — QuickBooks integration is in development and will be available shortly. Qashivo is designed to support multiple accounting platforms as we grow.

That’s where Qashivo’s multi-channel approach shines. If an email is ignored, an SMS or polite voice reminder increases the chance of payment. Our AI workflow builder ensures no debtor “falls through the cracks.”

Yes. Many accountancy firms use Qashivo to support their SME clients. It’s a proactive way to help clients manage cashflow, strengthen advisory services, and improve client retention.

Not necessarily. Qashivo replaces most of the manual chasing and admin a credit controller would handle. For some larger firms, Qashivo works alongside existing credit control teams to make them more efficient.

Qashivo is $149/month (roughly £120). This is less than the cost of a single day of a part-time credit controller, and much cheaper than outsourcing. More importantly, it pays for itself by recovering cash that would otherwise be delayed or lost.

No — Qashivo is designed to be polite, professional, and respectful. Our templates follow best practice from Chartered Accountants and are fully customisable to your brand tone. In fact, many businesses report better customer relationships because reminders are consistent and non-confrontational.